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Privacy Policy

Oslavo ERP (“we”, “our”, “us”) is committed to protecting your privacy and safeguarding your data. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, software, and services.

By accessing or using Oslavo ERP, you agree to the practices described in this Privacy Policy.


1. Information We Collect

a) Information You Provide

We may collect information that you voluntarily provide, including:

  • Company name and business details

  • Contact information (name, email, phone number)

  • Login credentials and user account details

  • Billing and subscription information

  • Support requests and communications

b) Automatically Collected Information

When you use our platform, we may automatically collect:

  • IP address and device information

  • Browser type and operating system

  • Usage data, logs, and activity history

  • Cookies and similar tracking technologies


2. How We Use Your Information

We use collected information to:

  • Provide and operate Oslavo ERP services

  • Manage accounts, subscriptions, and billing

  • Improve software features and performance

  • Provide customer support and technical assistance

  • Send service-related updates and notifications

  • Ensure security, compliance, and fraud prevention


3. Data Ownership

  • All business and transactional data entered into Oslavo ERP remains the property of the customer.

  • Oslavo ERP does not claim ownership of your business data.


4. Data Security

We implement reasonable technical and organizational measures to protect your data, including:

  • Secure cloud infrastructure

  • Access controls and authentication

  • Regular system monitoring

However, no system is 100% secure, and we cannot guarantee absolute security.


5. Data Sharing & Disclosure

We do not sell or rent your personal or business data.

We may share data only:

  • With trusted service providers (hosting, payment gateways, analytics)

  • To comply with legal obligations or government requests

  • To protect our rights, users, or platform security

All third parties are required to maintain confidentiality.


6. Cookies & Tracking Technologies

Oslavo ERP uses cookies to:

  • Improve user experience

  • Analyze website traffic

  • Remember user preferences

You may disable cookies in your browser, but some features may not function properly.


7. Data Retention

  • We retain your data for as long as your account is active or as required by law.

  • Upon account termination, data may be deleted after a reasonable retention period unless legally required to retain it.


8. User Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data

  • Request correction or updates

  • Request deletion of your data

  • Withdraw consent (where applicable)

Requests can be made by contacting us.


9. Third-Party Links

Our website or software may contain links to third-party websites or services. We are not responsible for their privacy practices or content.


10. Children’s Privacy

Oslavo ERP is not intended for use by individuals under the age of 18. We do not knowingly collect data from minors.


11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the service constitutes acceptance of the updated policy.


12. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates.